ommly
AI drafts · You approve

Reply to every customer, faster, with a person in charge.

One inbox for WhatsApp, Instagram and Facebook. The AI writes each reply from your own prices, hours and tone. Your team approves it with one tap.

  • WhatsApp
  • Instagram
  • Facebook
1 inboxfor 3 channels
100%replies approved by a person
24-hourMeta window checked for you
STOPalways respected
Features

Everything you need to answer customers well

Built for small teams that live on WhatsApp and Instagram.

One approval desk

Messages and comments from every channel land in a single queue, sorted by how long is left to reply.

AI drafts in your voice

Replies come from the facts you give it: hours, prices, policies. Complaints go straight to a person.

Shared chats

Assign a chat, reply by hand, use quick replies and switch the AI off for any one customer.

WhatsApp campaigns

Send an approved template to a group, see the cost first, then watch sent, delivered and read.

Contacts and follow-ups

Everyone who messages you on WhatsApp is saved. Set reminders so no lead is forgotten.

Clear wallet and plan

Prepaid credit pays for template messages. Every charge is listed with who, when and how much.

How it works

Live in three simple steps

We do the setup. You just approve replies.

  1. 1

    Tell us about your business

    Fill the short form below. It takes a minute.

  2. 2

    Our team calls you

    We learn what you need, connect your channels and set safe starter rules.

  3. 3

    Start approving replies

    You get your login. Review the first AI drafts and send with one tap.

Safe by design

A person approves every reply

Nothing is sent to a customer until someone on your team presses approve.

  • Customers who reply STOP are never messaged again
  • Meta's 24-hour reply window is checked for you
  • Each business is kept apart, tokens stored encrypted
  • Every draft, edit and approval is recorded
Talk to us

Let us set it up for you

Leave your details and our team will call you. No obligation, no card needed.

  • Free walkthrough call
  • We connect your channels
  • Safe starter rules from day one
Where do your customers message you? optional
We only use these details to contact you about Ommly.